THE ROLE OF REFUND POLICY AND COMPLAINT RESPONSE TIME IN DETERMINING CUSTOMER SATISFACTION AND REPURCHASE INTENT

The Role of Refund Policy and Complaint Response Time in Determining Customer Satisfaction and Repurchase Intent

In the current retail environment, companies must maintain competitiveness by satisfying their customers and creating loyalty.Companies now need to have a process for handling complaints in order to optimally respond to consumers.In Other Eye Support Products this study, the authors examine the refund policy employed by the firm as well as the comp

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Una mitologia alpina

This text superimposes a seemingly random geometry over certain locations in the Led Wooden Base Alpine massifs, one that is certainly reductive and debatable, yet still connected to an evident modern unease.Over a period of a few decades, from the end of the 19th century to the early decades of the 20th century, some Alpine locations have been hom

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A gain-scheduling control strategy and short-term path optimization with genetic algorithm for autonomous navigation of a sailboat robot

The development of a navigation system for autonomous robotic sailing is a particularly challenging task since the sailboat robot uses unpredictable wind forces for its propulsion besides working in a highly nonlinear and harsh environment, the water.Toward solving the 635 problems that appear in this kind of environment, we propose a navigation sy

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Dispersion formulas in QFTs, CFTs and holography

Abstract We study momentum space dispersion formulas in general QFTs and their applications for CFT correlation functions.We show, using two independent methods, that QFT dispersion formulas can be written in terms of causal commutators.The first derivation uses analyticity properties of retarded correlators in momentum space.The second derivation

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